ORDERS & SHIPPING
What if my package is damaged in transit or is missing an item?
If your order from Stadium Custom Kicks arrives damaged or missing an item, please contact us as soon as possible so we can help resolve the issue. If Your Package...
What if my package is marked "Delivered" but I haven't received it?
If your tracking shows “Delivered” but you haven’t received your package yet, there are a few things you can check first. Check Around Your Delivery Location Carriers sometimes leave packages...
Can I cancel or modify my order once placed?
Because most products from Stadium Custom Kicks are custom made and hand-painted to order, we begin preparing orders shortly after they are placed. Modifications or Cancellations If you need to...
How long will it take to receive my order?
Most orders from Stadium Custom Kicks are custom made and hand-painted, which means they go through a production process before shipping. Production Time Custom footwear typically requires 4–6 weeks for...
Do you offer international shipping?
Yes — Stadium Custom Kicks offers international shipping to most countries worldwide. We regularly ship custom cleats, sneakers, and accessories to customers across Europe, Asia, Australia, South America, and beyond....
Do you ship to P.O. Boxes?
Yes — Stadium Custom Kicks can ship orders to P.O. Boxes within the United States. If you choose to ship to a P.O. Box, your order will typically be delivered...