What is your return or exchange policy?
Because most products from Stadium Custom Kicks are custom made and hand-painted to order, we generally do not accept returns or exchanges.
Each pair is created specifically for the customer after the order is placed.
Custom Footwear
All custom footwear is final sale.
This includes:
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Designs purchased directly from our website
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Design Your Own custom orders
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Personalized items with names, numbers, or special requests
Please make sure to double-check your size, options, and order details before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
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Your order number
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Photos of the item
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A description of the issue
Our team will review the situation and determine the best solution.
Questions Before Ordering
If you are unsure about sizing, product details, or design options, we encourage you to contact our team before placing your order. We are happy to help make sure you feel confident in your purchase.